Terms of service

Overview

This website is operated by ABC Dress Hire. Throughout the site, the terms “we”, “us” and “our” refer to ABC Dress Hire. ABC Dress Hire offers this website, including all information, tools, products, garment hire services and related services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website, placing a booking, hiring a garment, purchasing a product or service, or otherwise using our website, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, browsers, customers, merchants, vendors and contributors of content.

Please read these Terms of Service carefully before accessing or using our website or placing a booking. By accessing or using any part of the site, or by making a booking with ABC Dress Hire, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions of this agreement, you must not access the website, place a booking, hire a garment or use our Services.

Any new features, garments, products, services or tools added to the current store will also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to, the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to offer our products and Services to you.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, territory or province of residence, or that you are the age of majority in your state, territory or province of residence and you have given us your consent to allow any of your minor dependants to use this site.

You must not use our products or Services for any illegal or unauthorised purpose. You must not, in your use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses, malware or any code of a destructive or harmful nature.

A breach or violation of any of these Terms may result in immediate termination of your access to our Services and may result in cancellation of your booking.

Section 2 — General Conditions

We reserve the right to refuse Service to anyone for any reason at any time, subject to applicable law.

You understand that your content, not including credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 — Hire Periods and Booking Timeframes

ABC Dress Hire offers standard garment hire periods of four (4) days or eight (8) days, unless otherwise agreed by us in writing.

The hire period begins on the date selected by you for the garment to arrive or be made available to you. You are responsible for selecting a hire period that allows sufficient time for delivery, use and return of the garment.

A four (4) day hire period is our base hire period and base hire price for each garment. If you return a garment before the end of the four (4) day hire period, you will not be entitled to a refund, partial refund or credit for unused hire days.

An eight (8) day hire period is recommended where you are travelling, attending multiple occasions during the hire period, live in a rural or remote area, or otherwise require additional time.

If you live in a rural or remote area, you must notify us before placing your booking so that we can assess whether additional delivery time is required. We are not responsible for delays caused by your failure to notify us of rural, remote or difficult delivery requirements.

If you require a hire period longer than eight (8) days, including for travel bundles or extended bookings, you must contact us directly before placing your order. Extended hire periods are subject to garment availability and approval by ABC Dress Hire.

Items are not secured for your booking unless and until full payment has been received by us.

Section 4 — Postage and Delivery

We ship Australia wide using express postage services. Estimated delivery is generally between one (1) and four (4) business days, depending on your location and postal service conditions.

You will receive tracking information once your order has been fulfilled and dispatched. It is your responsibility to monitor your tracking information and contact us promptly if your parcel appears delayed or if there are delivery issues.

An order will generally be considered delayed if it has not been delivered within four (4) business days from the date it was posted. For rural or remote locations, an order will generally be considered delayed if it has not been delivered within five (5) business days from the date it was posted.

If your order does not arrive within the relevant timeframe, you must contact us promptly. You may be eligible for a store credit or rescheduling of your hire, subject to these Terms and at our discretion. Postage costs are not refundable and may be deducted from any store credit issued.

We take national public holidays into account before dispatching orders. If we believe your order may not arrive in time due to a public holiday or other known delivery risk, we may contact you before dispatch to confirm whether you wish to proceed and accept the risk of potential delays.

Once a parcel has been dispatched, delivery is handled by the relevant postal or courier provider. Postal and courier delays are outside our control.

Section 5 — Postal Delays

In the event that your hire is delayed in transit, we sincerely apologise for the inconvenience. However, postal delays are outside the control of ABC Dress Hire.

If your item does not arrive in time for your event, we may offer a store credit or reschedule your hire to a future date, subject to garment availability and these Terms.

Refunds are not provided for delayed parcels where the delay was caused by the postal or courier provider and the order was dispatched by us within a reasonable timeframe. Postage costs are not refundable.

If your item arrives late but is still worn or used by you, no refund, store credit or compensation will be issued under any circumstances.

If your parcel appears delayed, you should avoid requesting a redirection, as redirection may significantly extend delivery times. Any delay caused or increased by a redirection request made by you will be your responsibility.

Last minute bookings are subject to the specific terms set out in Section 6 below.

We ask that all communication with our team remains respectful. Abusive, threatening, aggressive or inappropriate behaviour will not be tolerated and may result in refusal of future Service.

Section 6 — Last Minute Bookings

Bookings made within four (4) business days of your hire start date are considered last minute bookings.

If you choose to proceed with a last minute booking and your garment does not arrive in time, or cannot be fulfilled in time for your event, you will not be eligible for a refund or store credit.

Our team will use reasonable efforts to notify you if we believe your order may not be suitable for your timeframe. However, if you choose to proceed, you acknowledge and accept the risk that the garment may not arrive or be available in time.

ABC Dress Hire will not be held responsible for last minute bookings that do not arrive or cannot be fulfilled in time for your event.

 

Section 7 — Security Deposits

A security deposit may be automatically applied to your cart at checkout. This amount cannot be removed from your order. However, unless otherwise stated, the security deposit is not charged upfront at checkout.

The security deposit is held as a safeguard against significant damage, late return, loss, failure to return, or other breach of these Terms.

If your hire is returned on time and in good condition, the security deposit will not be charged.

If significant damage occurs, the security deposit may be charged and applied towards specialist cleaning, repair or other costs incurred by us. If the cost of cleaning, repair, replacement or recovery exceeds the security deposit, you will be liable for the additional amount.

Where additional charges apply, we will use reasonable efforts to provide an invoice or cost breakdown for transparency.

We reserve the right to charge the card on file or seek payment from you for any unpaid amounts arising from damage, late fees, replacement costs, cleaning costs, debt recovery costs or other charges payable under these Terms.

Section 8 — Backup Dress Option

ABC Dress Hire may offer a backup dress option at checkout or by promotional code. Where available, you may select an alternative style or the same design in a different size and pay a reduced backup dress fee, currently thirty percent (30%) of the hire price for the second garment.

Orders using the BACKUPDRESS code must have both garments booked for the same hire dates.

The backup dress fee is non-refundable.

You may wear only one (1) of the two garments to your event. If both garments are worn, you will be charged the full hire fee for the backup garment, less any backup dress fee already paid.

If you choose to wear either the full-priced garment or the backup garment, no price difference will be refunded.

If the tag is removed from the backup garment, the full hire fee for that garment will apply.

To add a backup dress, you must add both garments to your cart for the same hire date, enter the BACKUPDRESS code at checkout, and complete your order. The backup dress option is subject to availability and may be amended or withdrawn at any time.

Section 9 — Incorrect or Faulty Items

If you receive an incorrect item, you must email us immediately at info@abcdresshire.com. Where there is sufficient time and availability, we will use reasonable efforts to arrange a replacement item.

If you receive the correct item but believe it has damage, faults, noticeable stains or another issue, you must notify us within six (6) hours of receiving the item and before wearing or using the item.

You must notify us within this timeframe even if you still intend to wear the garment. Failure to notify us may affect your eligibility for any remedy and may result in you being held responsible for the damage.

If you do not notify us within six (6) hours of receiving the item and before wearing it, we reserve the right to refuse a refund, store credit or other remedy, as it may not be possible to determine when or by whom the damage occurred.

If we advise that a refund, store credit or assessment may be considered upon return, you must post the item back within one (1) business day, unless otherwise agreed by ABC Dress Hire in writing.

You acknowledge that hire garments are not brand new and may show reasonable signs of prior wear and tear. A refund or credit may not be granted where the issue is minor, insignificant, consistent with ordinary hire wear, or does not prevent reasonable use of the garment.

Section 10 — Sizing, Fit and Style Issues

We use reasonable efforts to provide sizing information, garment details and fit guidance. However, body shapes, personal preferences, garment cuts and sizing standards vary.

We do not offer refunds where a garment does not fit as expected, does not suit you, or you change your mind about the style.

If your garment does not fit, we may assist with an exchange for an alternative style where possible. Any exchange is subject to garment availability, timing and delivery feasibility. We cannot guarantee that a replacement will arrive in time for your event.

You must not force a garment to fit if it feels too small or tight, as this may damage the fabric, seams or zipper. All garments and zips are inspected before dispatch. Damage caused by forcing a garment to fit, including zipper breakage, is not covered by Accidental Damage Protection and will be your responsibility.

All garments are professionally steamed prior to dispatch. Minor creasing may occur during transit. If your garment arrives lightly creased, do not iron it. You may use a garment steamer on a low heat setting or hang the garment in a steamy bathroom to allow the fabric to relax. If creasing persists, contact us for guidance.

Section 11 — Cleaning and Garment Care

All garments are professionally dry cleaned by ABC Dress Hire. You are not required to clean the garment before returning it.

You must not attempt to clean, wash, dry clean, spot treat, iron, bleach, soak, tumble dry, alter, hem, pin, tape, glue, modify or repair the garment yourself.

Any unauthorised cleaning, treatment, alteration or modification may cause damage and may result in cleaning, repair or replacement fees being charged to you.

You must return the item after your event in accordance with these Terms. ABC Dress Hire will arrange standard professional cleaning after return.

Section 12 — Fake Tan, Perfume, Makeup and Staining

You must take reasonable care when wearing makeup, body makeup, fake tan, perfume, oils, lotions or similar products while using our garments.

These products can transfer onto fabric and may cause staining, discolouration, odour or other damage requiring specialist cleaning or repair at your expense.

If wearing fake tan, you must ensure it has been thoroughly washed off before wearing the garment. Unwashed or developing tan may cause permanent discolouration to delicate fabrics.

You must not spray perfume directly onto the garment, as this may leave lasting marks, odours or fabric damage.

You will be responsible for specialist cleaning, repair or replacement costs arising from staining, discolouration, odour or damage caused by makeup, fake tan, perfume or similar products.

Section 13 — Accidental Damage Protection

ABC Dress Hire may offer optional Accidental Damage Protection at checkout for an additional fee, currently $10 per garment.

Accidental Damage Protection provides limited coverage for minor accidental damage, including up to $50 worth of specialist cleaning or seamstress repairs for a single garment, subject to a maximum total coverage of $200 in repair or replacement fees for the relevant order.

If the cost of repair or specialist cleaning exceeds the applicable coverage amount, you will be required to pay the remaining balance.

Accidental Damage Protection may cover minor accidental tears or rips, missing or broken jewels or diamantes, and stains that can be successfully removed through specialist cleaning.

Accidental Damage Protection does not cover lost or stolen items after delivery, returns lost or stolen in transit, deliberate damage, careless damage, damage caused by misuse, damage beyond repair, stains that cannot be removed, damage to zips, or items requiring full replacement.

If an item is returned in a condition deemed by us or our repair provider to be beyond repair and replacement is required, Accidental Damage Protection will not apply and cannot be claimed.

Accidental Damage Protection must be selected and paid for at checkout. It cannot be added after the garment has been dispatched or after damage has occurred.

Section 14 — Damage, Loss and Replacement

When hiring our garments, you are expected to treat them with the utmost care and respect.

You must contact us immediately if a garment is damaged, stained, lost, stolen, altered or otherwise affected in any way.

You are liable for all repair, specialist cleaning, restoration or replacement costs arising from damage, loss, theft, misuse, neglect, failure to follow care instructions, unauthorised alteration or breach of these Terms.

If a garment is damaged but repairable, you will be charged the cost of repair and any related specialist cleaning or restoration costs.

If a garment is deemed by us, a seamstress, dry cleaner, supplier or repair provider to be non repairable, you will be charged the replacement value of the garment. You will not be entitled to keep possession of the damaged garment unless expressly agreed by us in writing.

You will have twenty-one (21) days from the date an invoice is issued to pay for the replacement of an item deemed non-repairable, lost, stolen, wrongfully retained or otherwise not returned. If the invoice remains unpaid after twenty-one (21) days, the matter may be referred to a debt collection agency or other recovery process. Any additional costs incurred as a result of debt recovery, including debt collection fees, administrative costs, legal fees or associated recovery expenses, will be your responsibility.

We reserve the right to charge the card on file for any unpaid damage, cleaning, repair, replacement, late return, non-return, stolen item, debt collection fee or any associated costs incurred in recovering amounts owed under these Terms and Conditions.

Section 15 — Late Returns

For postal returns, garments must be lodged over the counter at Australia Post by 4:00 pm on the final day of your hire period, unless otherwise agreed by us in writing.

If your return is not posted, lodged or dropped back by the required time, late fees will apply.

If a parcel is awaiting collection by you and remains uncollected, late fees will be charged for each day the item is not collected and returned.

Late returns can affect other customer bookings. To ensure fairness, a late fee of $39 per day will be charged for each day the item remains unreturned beyond the due date.

Invoices issued for late fees must be paid within twenty one (21) days. If an invoice remains unpaid after this period, it may be referred to a debt collection agency for recovery.

We reserve the right to charge the card on file at any time for outstanding late fees or related charges.

You must contact us as soon as possible if you believe your return will be late.

Section 16 — In Home Try On Requests

ABC Dress Hire may offer an in home try on service, subject to availability and approval.

Under this service, a selected garment may be delivered to you for a 24 hour try on period, timed from signature upon delivery or confirmed delivery time.

The in home try on fee is generally between $50 and $100, depending on the garment, plus express postage, currently $26. Fees may vary and will be confirmed by us before the try on is approved.

If you decide not to proceed with a hire after your try on, the try on fee is non refundable.

If you proceed with a hire, fifty percent (50%) of the try on fee, excluding postage costs, may be credited towards your booking. To redeem this credit, the dress must be booked within 48 hours of the try on arrives. Any unused try on credit will automatically expire after this period.

To request an in home try on, you must contact us at info@abcdresshire.com and provide the garment requested, your size and your event date.

In home try ons are subject to garment availability and may not be available for all garments, dates or locations.

The garment must be returned over the counter at Australia Post within 24 hours after delivery, or earlier. If the garment is not returned within this timeframe, you may be charged the full hire price.

If the garment is returned with makeup, fake tan, perfume marks, stains, tears, odour, damage or other issues, you will be liable for any cleaning, repair or replacement costs.

Section 17 — Change of Mind and Cancellations

For change of mind cancellations, a store credit may be offered where at least fourteen (14) days notice is provided prior to the booking start date.

If a cancellation request is made less than fourteen (14) days before the booking start date, the booking will be forfeited and is not eligible for a refund or store credit.

Any request to cancel within fourteen (14) days of the booking start date must be communicated to us immediately and remains subject to our approval and discretion.

Once a store credit has been issued, it is final and cannot be reversed, refunded, transferred or exchanged for cash.

Section 18 — Store Credits and Refunds

Store credits are valid for 1 year from the date of issue, unless otherwise stated in writing.

All policies in these Terms apply to bookings made using store credit.

If an order placed using store credit is cancelled and we approve the cancellation, the store credit may be reissued for the same value, subject to these Terms.

Store credits are strictly non refundable. Once issued, a store credit is final and cannot be reversed, refunded or exchanged for a monetary refund under any circumstances, including change of mind.

Refunds are not provided for cancellations made within fourteen (14) days of the booking start date, except where required by law.

Refunds will only be considered where the item received is faulty, or where the item arrives late and you are unable to wear it to your event, subject always to these Terms and applicable law.

If an item arrives late but is still worn or used, no refund or store credit will be issued under any circumstances.

If your order is dispatched on time but delivery is delayed due to the postal or courier service, the delay is beyond our control and does not constitute a fault by ABC Dress Hire. In such circumstances, a refund will not be issued, although a store credit may be provided at our discretion, provided the item has not been worn.

By placing a booking, you acknowledge and agree to this policy.

Section 19 — Sale Items and Discount Codes

Items hired using a discount code, promotional code or during a sale period are not eligible for a refund. 

This includes, without limitation, promotions such as Black Friday, Cyber Monday, EOFY sales, Boxing Day sales and other discount campaigns.

In the event of inconvenience, booking delay or other approved issue relating to a discounted or sale booking, a store credit may be issued at our discretion.

Section 20 — Verification and Fraud Prevention

In some cases, we may require you to verify your identity by providing valid identification, such as a driver licence, passport, student identification or other documentation reasonably requested by us.

Identity verification may be required to prevent fraud, protect our garments, verify booking details or comply with risk management processes.

If you are unable or unwilling to provide requested verification details, your order may be cancelled. Where applicable, any refund, store credit or cancellation outcome will be determined in accordance with these Terms.

Section 21 — Payment

Items are not secured unless full payment has been made and received by ABC Dress Hire.

Afterpay may be available for online bookings only, subject to Afterpay’s own terms and approval processes.

Cash may be accepted where expressly agreed by ABC Dress Hire.

You authorise us to charge or seek payment from you for any amounts payable under these Terms, including hire fees, late fees, security deposits, cleaning fees, repair fees, replacement costs, postage costs and debt recovery costs.

Section 22 — Request a Garment

You may email us at info@abcdresshire.com to request that we source or add a garment to our collection.

Your request should include the brand name, style name or link if available, requested size and event date.

While we welcome suggestions, we are under no obligation to approve, source, purchase or stock any requested garment.

Section 23 - New Zealand International Postage 

New Zealand postage does not include return postage. The borrower is fully responsible for arranging and covering the cost of return postage. All returns must be sent using a tracked express postage service. A return tracking number must be provided to ABC Dress Hire once the item has been lodged for return.

The borrower understands they are fully liable for any issues caused by shipping the item to an incorrect address, failing to provide a valid tracking number, or failing to properly lodge the parcel with the postal carrier.

The borrower also acknowledges that if the item is not posted back on the end date of the hire period, late fees will apply. The tracking information and/or lodgement receipt will be used as proof of the return date. For example, if the item is due to be returned on Monday but the tracking shows it was not posted until Wednesday, this will be considered a late return and late fees will be charged accordingly.

A shipping label being created does not constitute the item being posted. The parcel must be physically lodged with the postal carrier and show an acceptance scan/tracking update by the return due date. Proof of lodgement must clearly display the date the parcel was posted. If no valid proof of lodgement can be provided, ABC Dress Hire reserves the right to treat the item as returned late.

Late fees will continue to accrue until the item has been lodged correctly and is showing as in transit via tracking, or until the item has been successfully returned to ABC Dress Hire. Weekends, public holidays, customs delays, postage delays, or courier delays do not waive late fees where the item was lodged after the required return date, unless otherwise agreed in writing by ABC Dress Hire.

It is essential that items are posted back on time, as late returns can impact other customers bookings.

ABC Dress Hire uses Australia Post International Express for all New Zealand orders. Australia Post currently advises an estimated delivery timeframe of 7–14 business days for this service. ABC Dress Hire takes no responsibility for postage delays, courier delays, customs hold ups, or any other shipping delays once the item has been dispatched.

The borrower remains fully responsible for the garment until it has been successfully delivered back to ABC Dress Hire. We strongly recommend purchasing additional postal cover or insurance for international returns, as the borrower is liable for any loss, theft, or damage occurring during return transit.

Any additional customs duties, import taxes, or fees associated with the shipment are the sole responsibility of the borrower.

ABC Dress Hire reserves the right to request proof of identification from the borrower at any time prior to dispatch or during the hire process for security and verification purposes.

Section 24 — Products or Services

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return, exchange, store credit or refund only in accordance with these Terms and our Refund Policy.

We have made every effort to display as accurately as possible the colours and images of our products and garments. We cannot guarantee that your computer, phone or device display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sale, hire or provision of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products, garments, hire pricing or product pricing are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product, garment or Service at any time. Any offer for any product or Service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information or other material purchased, hired or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 25 — Accuracy of Billing and Account Information

We reserve the right to refuse any order or booking you place with us. We may, in our sole discretion, limit or cancel quantities hired or purchased per person, per household or per order.

These restrictions may include orders placed by or under the same customer account, the same credit card, or orders using the same billing, shipping or delivery address.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address or phone number provided at the time the order was made.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, competitors or distributors.

You agree to provide current, complete and accurate purchase, booking and account information for all purchases and bookings made through our store. You agree to promptly update your account and other information, including your email address, phone number, billing information and payment details, so that we can complete your transactions and contact you as needed.

Section 26 — Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current, except where required by law.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not current and is provided for reference only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update information on our site, except as required by law. You agree that it is your responsibility to monitor changes to our site.

Section 27 — Modifications to the Service and Prices

Prices for our products, hire services, postage, deposits and additional services are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part or content thereof, without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service, except where required by law.

Section 28 — Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider.

We may also, in the future, offer new Services and/or features through the website, including new tools and resources. Such new features and/or Services will also be subject to these Terms of Service.

Section 29 — Third-Party Links

Certain content, products and Services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have liability or responsibility for any third-party materials, websites, products or Services.

We are not liable for harm or damages related to the purchase or use of goods, Services, resources, content or any other transactions made in connection with third-party websites.

Please review third-party policies and practices carefully and ensure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the relevant third party.

Section 30 — User Comments, Feedback and Other Submissions

If, at our request, you send specific submissions, such as contest entries, or without a request from us you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail or otherwise, collectively “comments”, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation to maintain comments in confidence, pay compensation for comments or respond to comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights.

You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or malware that could affect the operation of the Service or any related website.

You must not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of comments.

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party.

Section 31 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 32 — Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product or garment descriptions, pricing, promotions, offers, shipping charges, transit times, availability or other information.

We reserve the right to correct errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including pricing information, except as required by law.

No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 33 — Prohibited Uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in unlawful acts;

(c) to violate any international, federal, state, territory, provincial or local laws, regulations, rules or ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability or any other protected attribute;

(f) to submit false or misleading information;

(g) to upload or transmit viruses, malware or any other malicious code;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites or the internet.

We reserve the right to terminate your use of the Service or any related website for violating any prohibited use.

Section 34 — Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results obtained from use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk.

The Service and all products, garments and Services delivered to you through the Service are, except as expressly stated by us or required by law, provided “as is” and “as available” for your use, without representations, warranties or conditions of any kind, whether express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

To the maximum extent permitted by law, in no case shall ABC Dress Hire, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs or similar damages, whether based in contract, tort, negligence, strict liability or otherwise, arising from your use of the Service or any products or garments procured using the Service, or for any other claim related in any way to your use of the Service or any product or garment.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded, restricted or modified under applicable law.

Where liability cannot be excluded, our liability is limited to the maximum extent permitted by law.

Section 35 — Indemnification

You agree to indemnify, defend and hold harmless ABC Dress Hire and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms, your breach of documents incorporated by reference, your misuse of a garment or Service, or your violation of any law or the rights of a third party.

Section 36 — Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of the remaining provisions.

Section 37 — Termination

The obligations and liabilities of the parties incurred prior to termination shall survive termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services, or any part thereof.

Section 38 — Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including any prior versions of the Terms.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 39 — Governing Law

These Terms of Service and any separate agreements whereby we provide Services to you shall be governed by and construed in accordance with the laws of Australia and, where applicable, the laws of Queensland.

Section 40 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. Your continued use of, or access to, our website or the Service following the posting of changes to these Terms constitutes acceptance of those changes.

Section 41 — Contact Information

Questions about these Terms of Service should be sent to us at:

ABC Dress Hire
Email: info@abcdresshire.com
Postal address: P.O. Box 256, Clayfield, QLD, 4011, Australia

 

 

 

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS
We are offering an SMS/MMS mobile messaging program (the "Program"), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the "Agreement"). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the "Dispute Resolution" section below. The Program uses artificial intelligence ("AI") technology to generate personalized messages, product recommendations, and conversational responses. Some or all messages you receive through the Program may be composed, in whole or in part, by AI systems rather than human agents.
AI-Powered Messaging. Messages you receive through the Program may be generated using artificial intelligence and machine learning technology. This means that some messages, including product recommendations, promotional offers, and conversational responses, are created by AI systems rather than written by a human. You acknowledge and agree that:
(a) AI-generated messages may contain inaccuracies. While we strive to provide helpful and accurate information, AI-generated messages may include errors regarding product details, pricing, availability, promotions, or other information. You should independently verify any product information, pricing, or promotional offers before making a purchase decision.
(b) AI responses are not professional advice. AI-generated messages do not constitute professional, legal, medical, financial, or other expert advice.
(c) Your conversations may be processed by AI. When you reply to messages or engage in conversations through the Program, your responses may be processed by AI systems to generate relevant replies. Your message content, purchase history, and browsing activity may be used by AI systems to personalize your experience.
(d) You may request human assistance. If at any time you prefer to interact with a human representative rather than an AI system, you may request human assistance by contacting us at [CONTACT METHOD].
By participating in the Program, you agree to receive recurring automated marketing mobile messages, including AI-generated content, personalized product recommendations, and conversational AI responses, at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer and/or AI-generated content, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system ("ATDS" or "autodialer"). You specifically consent to receiving messages where the content is generated, in whole or in part, by artificial intelligence systems.
If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile text message from Us in order to opt out of the program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You understand and agree that attempting to opt out by texting other words or verbally requesting one of our team members to remove you from our list is not accounted for as a reasonable means of opting out.
You acknowledge that the message frequency is various and that consent is not a condition to purchase. The program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us.
Data Use for AI Personalization. To provide you with personalized messages and recommendations through the Program, we may use information including your purchase history, browsing activity, product preferences, and prior message interactions. This information may be processed by AI systems, including third-party AI service providers, to generate relevant and personalized communications. We do not sell your personal information to third parties. Our AI service providers are contractually prohibited from using your personal information to train their general-purpose AI models.
You must have a wireless device of your own, be capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text-messaging instructions.
You may not use or engage with the platform if you are under thirteen (13) years of age. If you use or engage with the platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent's or legal guardian's permission to do so. By using or engaging with the platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent's or legal guardian's permission to use or engage with the platform, or are of adult age in your jurisdiction. By using or engaging with the platform, you also acknowledge and agree that you are permitted by your jurisdiction's Applicable Law to use and/or engage with the Platform.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO: (A) INACCURACIES, ERRORS, OR OMISSIONS IN AI-GENERATED MESSAGES, INCLUDING INCORRECT PRODUCT INFORMATION, PRICING, OR AVAILABILITY; (B) ANY DECISION YOU MAKE BASED ON AI-GENERATED CONTENT; (C) ANY PRODUCT RECOMMENDATION GENERATED BY AI SYSTEMS; OR (D) THE PERFORMANCE, RELIABILITY, OR AVAILABILITY OF AI FEATURES. THE PROGRAM AND ALL AI-GENERATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.
You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates, or improvements of the program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the program after any such changes, you accept this Agreement, as modified.
For any questions, you can contact us for more information about the program.