Our dresses are available for 4- or 8-day rentals, starting from the day your item arrives. If you live in a rural area, let us know so we can allow extra delivery time. Need it for longer? Contact us to see if we can help!

For full details, check our Terms of Service

We use express shipping across Australia—your order should arrive in 1–4 business days. You’ll get a tracking number once your order is on its way.

If your order is delayed, let us know! You may be eligible for store credit (postage isn’t refunded). Public holidays can affect delivery, and we’ll contact you if there’s any risk of delay.

For full details, check our Terms Of Service

When returning your order, simply place your garment in the prepaid return satchel provided and lodge it over the counter at any Australia Post outlet by 4pm on the final day of your hire period.

Please do not place your return in a street post box, as this will delay delivery and may result in late fees.

If your hire period ends on a Sunday or public holiday, don’t worry we’re aware of this. Just return the garment over the counter before 4pm on the next business day.

To protect yourself, please ensure you keep your lodgement receipt as proof of return. If you are unable to provide proof of lodgement or tracking, and the item is not received within 21 days, you may be held responsible for the loss of the garment.

If you’ve misplaced your return satchel, please contact us directly. We can email you a new return postage label to print and attach to a replacement satchel purchased from your local Australia Post.

A security deposit is automatically applied to your cart—but don’t worry, you won’t pay it upfront. It only comes into play if an item is returned late or with significant damage.

If your hire comes back in good condition, the deposit isn’t charged. For rare cases where repairs are needed, the deposit covers the cost, and any extra charges will be fully itemized. This helps us keep our collection in top shape for everyone!

For full details, check our Terms of Service

Not sure which dress to choose? Add a Backup Dress! Pick an alternative style or a different size of the same design for just 30% of the hire price.

A few things to know:

• Both dresses must be booked for the same hire dates using the code BACKUPDRESS.
  
• The backup fee is non-refundable.
  
• You can only wear one dress to your event. Wearing both or removing tags from the backup dress may incur the full hire fee.
  

To add a Backup Dress: add both dresses to your cart, enter BACKUPDRESS at checkout, and enjoy peace of mind!

For full details, check our Terms of Service

Pick ups are by appointment only. We will notify you when your outfit is ready to be picked up with the pick up address. 

Local drop-off is available for customers located within an 8km radius of our studio. This service is available for an additional fee of $20.

Please note that this option does not include return pick-up or a prepaid return satchel. All garments must be returned by 6pm on the final day of your hire period to the designated drop-off location.

Please ensure your item is dropped off on the end date of your hire, no later than 6:00pm.

If for any reason this is not possible, you must contact us in advance to arrange an alternative return time. Please note that late fees can apply if items are not returned ontime as this can severely impact another customer’s event.

No need to worry about cleaning—our dresses are professionally dry-cleaned before and after every hire.

Please don’t wash, spot-treat, or alter your dress, as this could cause damage and lead to repair or replacement fees. Just enjoy your event and return the dress—we’ll handle the rest!

For full details, check our Terms of Service

For guaranteed weekend arrival (postal orders) please have your booking placed by Tuesday 4pm. Any order that is placed after this timeframe is considered a last minute booking (please read more about late minute orders below).

Absolutely !! Local try ons are available.

Please book now via this link Book a try on

https://book.squareup.com/appointments/p193gurpebsa0u/location/LGP48HMF5JMMZ/services

Accidents happen! For just $10 per item, you can add Accidental Damage Protection at checkout.

It covers up to $50 for specialist cleaning or minor repairs per garment, with a maximum of $200 across your hire. If damage exceeds this, you may need to cover the balance. It does not cover lost items, deliberate damage, or items beyond repair.

You can select this option in your shopping bag—just tick the Accidental Damage Protection box.

For full details, check our Terms of Service

Are you an influencer, content creator, or brand ambassador? We’d love to work with you!

Email us at info@abcdresshire.com to chat about collaboration opportunities—we can’t wait to create something beautiful together.

Please familiarise yourself with our Terms of Service before hiring with
us. When hiring from Abc Dress Hire you are declaring that you accept
all terms of service and thus are agreeing to abide by our rules and procedures accordingly. Abc Dress Hire reserves the right to change said terms and conditions at its discretion without notice.

You must be 18+ to book with us, or a parent or legal guadian with the same residential address must book on your behalf. Their personal details (as outlined above) are required to book.