At ABC Dress Hire, we strive to ship all hires promptly to ensure timely deliveries. We use express post via Australia Post for all shipments, which includes a prepaid return envelope for your convenience. If we anticipate that a garment will not arrive in time for your event, we will not proceed with the order and will inform you as soon as possible. While we work hard to meet delivery timelines, we cannot be held responsible for unforeseen postal delays. In such cases, we can offer you a store credit once the item is returned to us unworn. Please note that if the item does not arrive on time for your event and you are eligible for a store credit, it will be valued at the price of the outfit hire, excluding postage costs.
Postal Returns
To return your order via postage, simply drop off the prepaid return satchel (included with your order) at any Australia Post location by 3 PM on the last day of your hire period. Please refrain from placing your return in a street box. If your hire period ends on a Sunday or public holiday, don’t worry—we will account for this. You can return the garment the following business day before 3 PM. If you lose your return satchel, please contact us directly; we may be able to send you a return postage label that you can print and affix to a new satchel purchased at your local Australia Post.
Local Returns
For local returns, please drop off the item on the last day of your hire period.Thank you for choosing ABC Dress Hire! We look forward to helping you find the perfect dress for your next event.
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